Privacy Policy

At Altegra Consulting AB, we are committed to protecting your privacy and ensuring that your personal data is handled with care, transparency, and respect. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the EU General Data Protection Regulation (GDPR).

1. Who We Are
Altegra Consulting AB is headquartered in Stockholm, Sweden, at Jan Stenbecks Torg 17, 164 40 Kista, Sweden. We specialize in providing Product Lifecycle Management (PLM) solutions and consulting services. For any questions or concerns about this Privacy Policy, you can contact us at:
Email: kontakt@altegra.se

2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Contact Information: Name, email address, phone number, and company name.
Professional Information: Job title, employer, and work-related details.
Website Interaction Data: IP address, browser type, device information, and cookies to improve your experience.
Communication Records: Emails, messages, and feedback you provide.
Transactional Data: Payment details if you purchase our services.
We ensure that we collect only the minimum amount of data required for specific purposes.

3. How We Use Your Data
We use your personal data for the following purposes:
To provide and deliver our PLM solutions and consulting services.
To communicate with you, respond to inquiries, and provide support.
To improve our website, services, and customer experience.
To comply with legal obligations or enforce agreements.
To send marketing communications, newsletters, or promotional materials (only with your explicit consent).
We ensure that your data is processed lawfully, fairly, and transparently.

4. Legal Basis for Data Processing
We process your personal data under the following legal grounds:
Contractual Obligation: To fulfill agreements and provide services.
Legitimate Interest: For business operations, marketing, and customer relationship management.
Consent: For optional activities like sending promotional emails.
Legal Obligation: To comply with Swedish and EU legal requirements.

5. Data Sharing and Transfers
We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your data with:
Service Providers: Third-party providers that support our operations, such as cloud hosting, email services, or analytics tools.
Legal Authorities: To comply with legal obligations or protect our rights.
International Transfers: If data is transferred outside the EU/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods vary depending on the type of data:
Contact Data: Retained as long as you are an active client or subscriber.
Transactional Data: Retained for legal and accounting purposes.

7. Your Rights
Under the GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccuracies in your data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Limit the processing of your data.
Portability: Request transfer of your data to another organization.
Objection: Opt-out of certain data processing activities, including marketing.
Withdraw Consent: Revoke your consent at any time.
To exercise your rights, contact us at kontakt@altegra.se.

8. Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze site traffic, remember preferences, and improve usability. By continuing to use our website, you consent to the use of cookies.
You can manage or disable cookies through your browser settings

9. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. Measures include:
Encryption of sensitive data.
Regular security audits.
Controlled access to data.

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised version.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: kontakt@altegra.se
Address: Jan Stenbecks Torg 17, 164 40 Kista, Sweden

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Altegra Consulting AB with your personal data.

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